Business Analyst Intern (Summer 2022) – Cloudflare

Full time @Cloudflare Career in Remote Email Job
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Job Detail

  • Job ID 42045
  • Career Level Internship
  • Gender All
  • Qualifications certificate
  • Language Requirement
  • Region North America
  • Other Classifications startup
  • Special Programs y-combinator
  • Remote Yes
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Job Description

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

About Us
At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers trillions of requests per month. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was recognized by the World Economic Forum as a Technology Pioneer and named to Entrepreneur Magazine’s Top Company Cultures list.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  
About the Department
The Support team is composed of technical support engineers who are on the front lines helping customers manage billions of web requests each day, software engineers, data scientists, product specialists, data analysts, and program managers who help keep our organization running as smoothly and efficiently as possible. You will be part of our Program Management Office that drives Support’s biggest projects, process changes, and improvements.
This internship is targeting students with experience and interest in Business Analysis, Consulting, Project Management, Program Management, Operations, or Marketing. This person should have a keen interest in understanding how an organization operates; identifying inconsistencies, inefficiencies, or gaps; and proposing solutions for improvement.
What You’ll Do

Lead reviews of business processes, including interviewing appropriate stakeholders and developing/prioritizing requirements
Document existing processes end-to-end, identifying areas for improvement
Evaluate gaps and inconsistencies in processes and propose solutions to implement
Identify impacts of proposed changes on affected team members
Conduct presentations to share ideas and findings with leadership
Assist in writing technical specifications for any development work necessary to implement process changes

Examples of desirable skills, knowledge and experience

Pursuing bachelor’s degree in Business Administration or related field; Pursuing MBA or graduate degree with background in Business or related field
Exceptional analytical and conceptual thinking skills
Ability to problem solve
Strong written and verbal communication skills
Desire to dive deep into processes and lead interviews with front-line stakeholders
Experience with gathering business requirements and defining acceptance criteria
Excellent documentation skills
Comfort in presenting report findings to a leadership team
Strong planning, organizational, and time management skills
Excellent scheduling and meeting coordination skills
Experience with Data Analytics tools (Tableau, Google Studio) a plus
Experience working with database systems (SQL and No SQL) a plus
Role is fully remote

What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers€“at no cost.
Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use it is the first consumer-focused service Cloudflare has ever released. Here’s the deal we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
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