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Gorgias Careers

  • California, United States, San Francisco, California, United States View on Map

Overview

  • Founded Date October 25, 2021
  • Sectors Customer Service
  • Posted Jobs 0
  • Viewed 143
  • Founded Since 2015
  • Company Size 101-200
  • Employer Type Startup
  • Status Approved

Company Description

About Gorgias
Gorgias helps e-commerce companies deliver excellent customer service at scale. We integrate email, live chat, voice, Facebook, Instagram, and SMS with Shopify, BigCommerce, and Magento.
Our product creates a unified customer profile by combining emails, live-chat, and social-media messages with e-commerce data such as purchase and delivery info. Combining all this data in a single application makes customer service more efficient and just better. Another fortunate side-effect is that some requests are completely automated using machine learning. + = ❤️
We’ve been around since 2015, and we’re serving over 7000+ e-commerce businesses, including Steve Madden, Timbuk2, Decathlon, and Sports Illustrated. Our growth exceeded 200% in 2020, so we raised $25 million Series B in December 2020 to double our global team and to accelerate our progress towards our mission to transform support from painful to exceptional for merchants.

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